Olai is an AI tool designed to help older adults complete essential digital tasks across healthcare, government services, banking, and everyday technology.
Join Waitlistof older adults struggle with digital services
NHS app downloads by over-65s in 2024
Support available when you need it most
A growing digital world, but many older adults are being left behind.
Digital services are now the default for healthcare, government tasks, banking and communication.
But for millions of older adults, especially across diverse and multilingual communities, these tools feel confusing, overwhelming, and inaccessible.
Olai supports older adults across four essential areas:
NHS App, GP bookings, prescriptions, letters
Current FocusOnline forms, ID renewals, council services
Login support, payments, alerts, fraud safety
Phone settings, email, WhatsApp, storage, spam
You or your organisation join our early pilot.
We help them get comfortable with the service.
Through simple chat functions via your number.
Step-by-step, plain English, no jargon.
"I was struggling to book my GP appointment online. Olai walked me through every step patiently. I felt supported, not stupid."
"My mother was avoiding using her banking app because she found it confusing. Now she confidently checks her balance and pays bills on her own."
"Finally, something that explains technology in my language. No tech jargon, just clear steps I can follow."
For yourself • A parent • Or your organisation