For older adults who are already online
Technology should never feel
Intimidating
OLAI is calm, guided support for older adults who find digital tasks difficult to complete independently. From GP appointments to banking to video calls.
78%
of over-75s find new tech stressful
UK adults lack basic digital skills
over-65s feel digitally excluded from essential services
of carers say tech support causes family tension
For older adults and less confident users, every confusing screen can feel like a locked door to banking, GP appointments, and staying in touch with family.
Our core principles
Everything we do is
Calm
No rushing, no jargon, no judgement. OLAI moves at their pace with patience and warmth every step of the way.
Connected
Staying connected to the services and people that matter most. From the NHS to family video calls, we bridge the gap.
Safe
Privacy and security always come first. OLAI helps spot scams, manage passwords, and stay protected online.
OLAI is a calm, patient friend
Not a chatbot. Not a call centre. A real companion service that meets older adults where they are.
Add OLAI to their phone
Download the OLAI app in seconds. No complicated setup. It is ready straight away.
Use the guider
Step by step support to help through essential tasks, at their own pace.
Call for further help
When a real person is needed, the service connects them and gets them the help they need.
We can help with things like
- Booking a GP appointment online
- Using the NHS App
- Ordering repeat prescriptions
- Understanding confusing emails or letters
- Setting up or using WhatsApp
- Making a video call to family
- Filling in online forms
- Navigating phone or tablet settings
- Spotting scam messages
- Online shopping safely
- Managing passwords
- Anything else that feels confusing
Built for two people at once
Because when an older adult gains confidence, their whole family breathes easier.
For the sandwich generation
They are caring for ageing parents while raising kids. OLAI takes the tech support off their plate so Sunday lunch can just be lunch again.
- No more 'can you come over and fix my iPad' calls
- Their parent has reliable help even when they cannot be there
- Reduce the guilt and the mental load
For older adults
Older adults deserve independence, not to feel like a burden. OLAI gives them a safe space to ask any question, no matter how small.
- No question is too silly, ever
- Go at their own pace, with someone who genuinely cares
- Stay independent and connected to the world
Founder's story
"I built OLAI because I watched my own mum give up on things she needed. GP appointments, banking, staying in touch. Because the technology felt too hard. Nobody should have to choose between independence and dignity."
Yasmin, Founder
Be the first to know
Join the waitlist to be notified when OLAI is ready. No spam, just one email when it launches.