OLAI

For older adults and adults with a disability

Millions are being left behind by technology.
We're fixing that.

OLAI is a digital task companion that guides older and disabled adults through real digital services, step by step, independently and safely.

Book a Demo for OrganisationsJoin the Waitlist for Home Use

Already trusted by Healthcare spacesTech Nation Top 5010,000 users deployed

The scale of digital exclusion

Millions are locked out of everyday digital life

1.3bn

people live with some form of disability worldwide

11.3m

people in the UK lack basic digital skills

1 in 5

older adults cannot complete basic digital tasks

For older adults and adults with a disability, every confusing screen can feel like a locked door to banking, GP appointments, and staying in touch with family.

An older adult concentrating while using a mobile phone

Two ways to use OLAI

One mission, two products

Whether you meet OLAI out in the community or at home with your family, the calm, accessible help is the same.

OLAI Hub

Available now for organisations

We deploy OLAI into public and private spaces — places where older adults and adults with a disability already go — so help is on hand exactly where it is needed.

  • Deployed in public and private spaces
  • For NHS sites, councils, care homes, banks and more
  • Accessible, calm guidance built in
Partner with us

OLAI Home

For families — launching soon on the app store

An app families can use at home, giving older adults and adults with a disability reliable, patient support — and giving loved ones peace of mind.

  • Available for families in the app store
  • Launching soon — join the waitlist
  • Help at home, at their own pace
Join the waitlist

Our core principles

Everything we do is

CalmConnectedSafe

Calm

No rushing, no jargon, no judgement. OLAI moves at their pace with patience and warmth every step of the way.

Connected

Staying connected to the services and people that matter most. From the NHS to family video calls, we bridge the gap.

Safe

Privacy and security always come first. OLAI helps spot scams, manage passwords, and stay protected online.

We can help with things like

  • Booking a GP appointment online
  • Using the NHS App
  • Ordering repeat prescriptions
  • Understanding confusing emails or letters
  • Setting up or using WhatsApp
  • Making a video call to family
  • Filling in online forms
  • Navigating phone or tablet settings
  • Spotting scam messages
  • Online shopping safely
  • Managing passwords
  • Anything else that feels confusing

Designed for everyone

Accessibility built in from day one

Large, clear text

All text is sized for easy reading, with high-contrast colours throughout.

Plain English only

No jargon, no tech speak. Every instruction is written in everyday language.

Read-aloud support

Every step can be read aloud, so users can listen instead of read.

Go at your own pace

No timers, no pressure. Move to the next step only when ready.

Any device

Works on phones, tablets, and computers. No special equipment needed.

WCAG compliant

Built to Web Content Accessibility Guidelines (WCAG) standards for digital inclusion.

Built for two people at once

Because when an older adult or a person with a disability gains confidence, their whole family breathes easier.

An older adult smiling and giving a thumbs up while using a tablet

For the sandwich generation

They are caring for ageing parents while raising kids. OLAI takes the tech support off their plate so Sunday lunch can just be lunch again.

  • No more 'can you come over and fix my iPad' calls
  • Their parent has reliable help even when they cannot be there
  • Reduce the guilt and the mental load
Two older adults smiling and taking a photo together

For older adults & adults with a disability

Everyone deserves independence, not to feel like a burden. OLAI gives older adults and adults with a disability a safe space to ask any question, no matter how small.

  • No question is too silly, ever
  • Go at their own pace, with someone who genuinely cares
  • Stay independent and connected to the world

Founder's story

"I built OLAI because I watched my own mum give up on things she needed. GP appointments, banking, staying in touch. Because the technology felt too hard. Nobody should have to choose between independence and dignity."

Yasmin, Founder

OLAI Home · For families

Be the first to know

OLAI Home is launching soon on the app store. Join the waitlist and be among the first families to get it. No spam, just one email when it is ready.

Free to join. Unsubscribe anytime.

OLAI Hub · For organisations

Bring OLAI Hub to your space

OLAI Hub is deployed into public and private spaces that support older adults and adults with a disability. If your organisation serves people who find digital tasks difficult, we would love to talk.

Public sector

  • NHS trusts and GP practices

  • Local councils

  • Care homes

Private sector

  • Banks and financial services

  • Retailers

  • Retirement villages and housing

Get in touch

Tell us about your organisation and what you are looking for.

Frequently asked questions

Everything you need to know about OLAI.

What is OLAI?
OLAI is a digital support companion designed to help older adults and adults with a disability navigate everyday online tasks with confidence. It provides calm, step-by-step guidance for tasks such as booking GP appointments, making video calls, sending emails, and managing online banking — using plain language and clear illustrations. OLAI comes in two products: OLAI Hub, deployed into public and private spaces, and OLAI Home, an app for families launching soon. OLAI is based in the UK.
Who is OLAI designed for?
OLAI is designed for older adults and adults with a disability who find digital tasks stressful or confusing, and for the family members who support them. There are two products: OLAI Hub, which we deploy into public and private spaces such as care homes, NHS sites, councils and banks, and OLAI Home, an app available for families in the app store, launching soon.
How does OLAI work?
OLAI provides guided instructions that walk you through digital tasks at your own pace. There is no jargon, no rushing, and no judgment.
What tasks can OLAI help with?
OLAI guides you through everyday digital tasks including: booking a GP appointment on the NHS App, ordering repeat prescriptions online, making video calls to family, sending WhatsApp voice messages, writing and sending emails, filling in online forms, shopping online safely, checking a bank account, setting phone reminders, and spotting and avoiding online scams.
How is OLAI different from other tech support services?
Unlike generic helplines or video tutorials, OLAI is built specifically for older adults and adults with a disability. Every instruction is written in plain English, with no technical jargon. OLAI moves at your own pace, with no time pressure and no complicated menus. When you get stuck, OLAI offers a simpler explanation rather than repeating the same wording. It treats every person with patience and dignity.
Can care homes, NHS trusts, and other organisations use OLAI?
Yes. Through OLAI Hub, we deploy OLAI into public and private spaces run by organisations that support older adults and adults with a disability, including care homes, NHS trusts, councils, banks, housing associations, and employers. Partner organisations can offer OLAI to their residents, patients, tenants, or employees to help them access digital services independently. Get in touch via the contact form on this page.
Is OLAI free to use?
OLAI is currently in its early access phase. Individuals can join the waitlist for free using the form on this page. Pricing for the full service will be announced ahead of launch.
When is OLAI launching?
OLAI Hub is available now for organisations, deployed into public and private spaces. OLAI Home, our app for families, is launching soon on the app store — join the waitlist on this page to be among the first to get it. OLAI is supported by THrive, GM Business Growth Hub, and Bruntwood SciTech.
Is OLAI safe and secure?
Yes. OLAI takes privacy and security seriously. The service never stores sensitive personal information such as banking passwords or NHS login details. All data is processed in line with UK GDPR. OLAI does not sell personal data to third parties.
What is the sandwich generation and how does OLAI help?
The sandwich generation refers to adults who are simultaneously raising their own children and supporting ageing parents. Many spend significant time each week helping older relatives with digital tasks such as booking appointments, paying bills online, or video calling family. OLAI gives those older relatives a calm, independent way to complete these tasks themselves — reducing the burden on family members and helping older adults feel more confident and in control.
  • THrive
  • GM Business Growth Hub
  • Bruntwood SciTech
  • Tech Nation
  • Founders Forum Group